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Terms and Conditions
- Payment Structure
- Deposit for the total course fee is payable before the commencement of the RPL process.
- Upon successful assessment and issuance of the qualification (soft copy), the remaining of the course fee is due before the soft copy is issued.
- The full balance must be paid before the hard copy of the certificate is dispatched.
- Processing and Timelines
- The standard processing time for issuing the RPL certificate is 1 to 4 weeks from the date all required documents are submitted. In exceptional cases, processing may take longer.
- The applicant is responsible for providing all necessary documentation to facilitate the assessment.
- The outstanding balance must be paid within 14 days. Failure to do so may result in the cancellation of the qualification and forfeiture of the initial deposit.
- Refund Policy
- If a qualification cannot be issued after assessment, the applicant will receive a full refund of the deposit (cannot be provided for changes of mind).
- If the qualification is deemed invalid within 3 months, the applicant will be given a replacement Certificate from another RTO. If the qualification is deemed invalid within 3 months, the applicant will be given a 50% discount on the application fee, based on the total course fee at that time and will be issued another certificate.
- Contract Duration and Validity
This agreement becomes effective from the date it is signed by the applicant and will remain in force until the following conditions are met:- Full payment has been received, and
- The applicant has received the final RPL certificate.
